Under the settlement, Fitbit agreed to provide affected customers with a $5 voucher and a $10 cash payment. The plaintiffs claimed, over three years of litigation, that the Fitbit device was incapable of accurately tracking sleep despite the fact that the company advertised the device’s accuracy. The Fitbit Ionic is grown long in the tooth. In 2019, Fitbit reached a settlement deal resolving a class action lawsuit that claimed the fitness device’s sleep-tracking capability was defective. The Fitbit Versa 2 is a much better smartwatch than the original Versa and remains a solid, affordable investment. 2021 for between $200 to $330, the recall said.įitbit stopped production of the model in 2020. The watches were sold at Best Buy, Kohl’s, Target and other stores nationwide and online at and from Sept. Fitbit will also provide participating consumers with a discount code for 40% off certain other Fitbit devices, it said. However, the company says that the actual incidence of overheating batteries was small.The company is not currently facing legal action over the recall, but Top Class Actions follows recalls closely as they sometimes end in class action lawsuits.Īfter returning the watch, consumers will be issued a refund of $299, the company said. The recall only applies to Ionic smartwatches and not to any other Fitbit devices.įitbit has taken action after a US regulatory report, citing second and third degree burns from reports of overheating Ionic batteries around the world. The company also says that affected Ionic owners “can also receive access to a special discount on select Fitbit devices, bands, and services, if available in your region, for a limited time”. However, it appears only to be offering a refund via Mastercard debit or Paypal. The company says it will offer a refund to Ionic owners who complete a registration form (at with the Fitbit account and email details that their Ionic watch is associated with. About 1.7m of them were sold around the world.įitbit, whose European headquarters is in Dublin, says that owners of an Ionic should dispose of it themselves instead of returning it to the retailer it was purchased from. Both trackers keep tabs on steps, heart rate, active minutes, sleep, and more. The Ionic was sold in Ireland from 2017 to 2020. The Fitbit Ionic and Versa offer similar fitness tracking features. “If you own a Fitbit Ionic, please stop using your device.”
“The battery in the Ionic smartwatch can overheat, posing a burn hazard,” the company said in a recall notice today. Fitbit is offering refunds on its flagship Ionic smartwatch, saying that the device could cause a burn hazard and should not be worn anymore.
0 kommentar(er)
